Benedictine University

Student Insurance Plans

next steps

Email
Phone

We are pleased to offer a dedicated Student Support Team to assist with any enrollment questions. You can reach toll-free live support between 8am and 5pm, Monday through Friday at (877) 247-8817.

Plan Effective Dates

  • Fall 12-month plan: September 1st – August 31st, 2027
  • Fall 6-month plan:  September 1st – February 28th, 2027
  • Spring 6-month plan: March 1st – August 31st, 2027
  • Your Delta Dental group number is: 11500
  • Your Delta Dental Member ID number is: Your Benedictine University Student ID
  • Please allow 10 business days for your insurance to be activated.
  • An ID card will be mailed to the address you provided at enrollment. However, you do not need to have your ID card to see a provider. The provider will be able to verify coverage using your name, date of birth, and student ID.

How do I use my benefits?

Delta Dental Premier PPO Plan:

  • Once enrollment is activated, you can register with Member Connection to print a temporary ID card, view claims information, and enroll in the Enhanced Benefit Program.
  • If you have previously created an account on the Member Connection site, you would have created the account using your Benedictine University Student ID. If your student ID is less than 9 digits, you would have added zeros to the beginning to equal 9 digits. You may login to your existing Member Connection account using this 9-digit member ID.
  • Beginning June 3, 2026 – If you have NEVER registered for an account on the Member Connection site, please convert your Benedictine University Student ID to 11 digits by adding zeros to the beginning.  If your student ID is 7 digits, you will need to add zeros to the beginning to equal 11 digits.
  • The plan allows you to use any dentist you wish, but you will receive the greatest benefit by using a dentist who participates in the PPO network.
  • To find a participating dentist, please visit Delta Dental’s provider search. Under “Select your Network” choose Delta Dental Premier or Delta Dental PPO.
  • Delta Dental also has a mobile app.

Delta Dental Customer Service:

DeltaCare USA DHMO Plan:

  • At the time of enrollment, you need to select a primary dentist located in Illinois.
  • To find an Illinois DeltaCare USA provider and their facility ID, please visit DeltaCare USA provider search. Under “Network” choose DeltaCare USA.
  • If you did not select a provider or you need to update your provider, please login to your DeltaCare USA member portal or call DeltaCare USA Customer Service at 800-639-0327.
  • Your benefits will only apply at your chosen dentist. If you need to see a specialist your primary provider will give you a referral.  
  • To use your benefits, contact the provider that you selected, and they will find you on their DeltaCare USA roster.
  • You do not need a card to use your benefits. Your provider will find you on the roster with your name and date of birth.
  • Once enrollment is activated, you can register on the DeltaCare USA member portal. In the member portal you will be able to check your plan details and eligibility, browse claim history, choose a facility, view, email or print your Member ID card and more. 
  • When registering on the DeltaCare USA site, please use your Benedictine University Student ID. If your student ID is less than 9 digits, please add zeros to the beginning.

DeltaCare USA Customer Service

  • For claims related questions please contact the DeltaCare USA customer service team at (800) 639-0327. 

DeltaVision Plan:

  • Your DeltaVision plan uses the EyeMed Select network. 
  • A vision ID card is not provided. Your vision provider will use your name and date of birth to verify coverage.
  • If you need to submit an out of network claim, please visit the Document Library for the claim document.
  • To find a provider please visit EyeMed’s provider search. Enter your zip code and under “Choose Network”, pick “Select”.

DeltaVision Customer Service:

  • For questions related to claims or benefits please contact the EyeMed customer service team at (866) 939-3633.

Teladoc Plan:

  • To begin using your benefits, download the Teladoc App.  Search the app store for “Teladoc”.
  • To set up your new account locate and tap the “set up your account” tab at the bottom of the login page.
  • Enter the requested information to locate your account.
  • Once prompted, select “HUB International” as your group affiliation.
  • Confirm and complete the next registration steps.
  • Establish a secure password and complete the necessary security steps for login purposes.
  • You will need to update your medical history upon completion of the account setup.
  • You can request consultations upon the completion of your medical history.
  • Your coverage will become effective on the first business day after you have enrolled.  

General Contact Information:

  • Benefit Partners Technology: Please contact us at (877) 247-8817 or send us an email.
  • Delta Dental: For questions regarding your dental plan, please call: (800) 323-1743.
  • DeltaCare USA:  For questions regarding your DeltaCare USA DHMO plan please call (800) 639-0327. 
  • DeltaVision: For questions regarding your vision plan, please call: (866) 723-0513.
  • Teladoc: For questions regarding the telehealth plan, please call (800) TELADOC (835-2362).